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Optimizing Your Telehealth Services: The 6 Hallmarks of Excellent Telehealth Services - Shared screen with speaker view
Reita Jones
39:01
Public Health
Mary Simpson
43:32
Quality Improvement Organization
Margaret Grismer
01:13:00
Have you developed any scripts to use during the call in or registration process?
Greg Wolverton
01:13:33
From Roger Chaufournier to Everyone (in Waiting Room): 10:44 AMOn a call yesterday with a colleague in Montana, she was shocked to hear on her local NPR radio station a commercial for telehealth from Johns Hopkins. She said, "OMG, we now have to compete with all the other well known health systems located anywhere in the country!!!!!"Please start chatting in questions.
Polly Malloy
01:15:45
Offer a perspective on balancing keeping in touch with patients in person vs Telehealth. Some practitioners balk at not having face-to-face opportunities. Do you see this as a hybrid?
Samantha Witchey
01:16:20
NYC Practices are starting to open their doors again to in-person visits after soley doing telehealth during the peak of COVID cases. Do you have any workflow suggestions as to transition patients back into in-person care?
Elidoro Primero
01:17:16
Can we access to the slides for reference?
Roger Chaufournier
01:20:46
Slides will be posted in the resource center on the https://healthcarecommunities.org Telehealth Community.
Samantha Witchey
01:20:57
Thank you for your response!
BJ Dempsey
01:21:39
Great information - Thank you!
Frances Colon
01:21:56
is zoom a good platform for telehealth from a confidenciality point?
Roger Chaufournier
01:24:02
Zoom can be adapted. We have heard a lot about "Zoom-bombing" where malintents hack in during a call.. Setting up an appointment with a Zoom password can prevent that form of hacking.
Frances Colon
01:24:45
Thanks
Greg Wolverton
01:24:47
A number of FQHC and other practices are utilizing Zoom with unique meeting ID's
Greg Wolverton
01:25:11
and passwords
Phil Donihe
01:27:31
Christian: Great Job! Thanks for generously sharing your expertise! Laurel and Roger: Thanks very much for hosting this session! Great introduction and facilitation! Everyone: I hope that you are able to further leverage Christian's talent!
Roger Chaufournier
01:27:58
Let us know if you want to have a one on one chat with Christian at another time. Simply chat in.